Shipping Policy

Introduction

This Shipping Policy outlines how we handle the shipping and delivery of physical products, such as NFC cards, ordered through our application. By making a purchase, you agree to the terms outlined below.

Order Processing

Order Confirmation

Once your order is placed, you will receive an order confirmation email with details of your purchase.

Processing Time

Orders are typically processed within 2 business days. Processing times may vary depending on product availability and order volume.

During peak periods (e.g., holidays, promotions), processing times may be extended.

Shipping Methods and Delivery Times

Shipping Options

We offer a variety of shipping options. The available options will be displayed at checkout based on your location.

Shipping fees are calculated based on the shipping method selected, order weight, and destination.

Delivery Times

Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided at checkout.

7 business days

Please note that delivery times are estimates and may be subject to delays due to weather, carrier issues, or other unforeseen circumstances.

Shipping Destinations

Domestic Shipping

We ship to all addresses within the country where ConnektPlus operates.
Central India, East India, North India, Northeast India, South India, and Western India.

Order Tracking

Tracking Information

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order using the tracking number provided by the carrier on their website.

Shipping Address

Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate changes, but we cannot guarantee that changes can be made once an order is processed.

Shipping Issues

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier to file a claim.

We are not responsible for lost or stolen packages that are confirmed delivered by the carrier.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged packaging and product. We will work with you to resolve the issue.

Returns and Exchanges

Please refer to our Return Policy for information on returning or exchanging items.

By placing an order with ConnektPlus, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.